It may come as a surprise to you that there are no inspectors or quality control of any kind in Ukraine at the Kiev factory. This is not unlike a lot of goods that come from Russia. It all boils down to this: It's really up to the seller to make sure that Russian equipment meets the standards of performance that we in the west have come to expect. As we've said elsewhere on this website, we at Kiev/USA are committed to doing just that.

Unlike anyone else who sells Kiev equipment, our factory-trained technicians inspect and test every piece of equipment we receive from the factory before we put our logo on it...and then we warranty it for one year. Our expert technicians formerly worked at the factory; they know Kiev cameras, and just about every other camera, inside and out. Plus, by dealing almost exclusively in Russian cameras, we have all the replacement parts and technological expertise to upgrade these cameras. No other company does the kind of work that we do here in our shop.

We offer complete in- and out-of-warranty repair services for KIEV medium format cameras and lenses. We also offer an upgrade program for Kiev medium format cameras which are either older or which were not purchased from us.

We can repair vitually any camera, Russian or otherwise. Give us a call or email us for information, or, if you live in the NY/NJ/CT area, drop by our shop and let us take a look at your problem.

You won't wait forever for your repair either...typically, our turnaround time is in the neighborhood of two to three weeks (excluding time in transit) as opposed to two to three months for many other repair services. And, our repair services are guaranteed for 90 days!
Sending items to our service department:

Before sending anything to us for repair, upgrade, or estimate, please call us at (203) 300-0300. Then, pack your return items securely and send them to:

Kiev USA (Service Department)
36 Sherwood Avenue
Greenwich, CT 06831
If you came in through the back door, why not visit the whole site?